"Saying what we think gives us a wider conversational range than saying what we know."
- Cullen Hightower
Calls came in pretty steady today, but no immediately solvable problems were left without resolution. This VoIP thing is certainly becoming a pain in the ass since it's provided by a third party. I personally think we should have put more thought and money into providing our own VoIP service locally. It would have taken a couple more years, but I think we'd be better off with local control. I realize that comes from a technical support perspective rather than a logistical one, but I really hate depending on people I've never met.
I've got one more day on call before I leave my current position, and I am admittedly anxious. I'm also a bit nervous about starting a new job, but I am sure I'll do well. I have a pretty easy time explaining computers to people over the phone (though I do not enjoy the telephone), so doing it face-to-face should prove to be easier.
A friend found a background image that should show up in Windows Vista next year, and I put it on my Linux machine for kicks:
Maybe the folks at Microsoft will be happy to know that all computers are welcome on the Internet, and can do almost as much. Linux is getting better every day, and it will soon catch up to popular technology. Market share won't change much, but I will do what I can to bring the public's attention to this alternative.
Good night.
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