I got a call late this morning from the guy who interviewed me two weeks ago. I returned his call to discover a job offer. I happily accepted and will be on my way to a new occupation in sixteen days.
I [think I] will be teaching proper computer usage to people in a rather large portion of Georgia, for the purpose of keeping a low call volume in the Technical Support department. My job will be not to fix problems, but to prevent them. I hope to create knowledgeable workers who can work efficiently and therefore help those in need in better time.
That is my aim.
I will also be responsible for managing the roll-out of large software applications, and training the users in those applications. I plan to do my best to keep the questions at a minimum when I am done.
After a conversation tonight with me4president2008, I should teach people in such a fashion that they learn how to think for themselves, so they can complete more of their jobs without consulting others for help.
Maybe I'll be asking for too much, but if someone as simple as I am can think for himself, anyone can do it. At my current job, I go to customers' houses and fix their problems. After that, if there's anything I can show them that may enable them to correct or avoid the same problem, I am sure to teach them how to do so. I enjoy that part of my job, and usually the recipient is quite grateful. And they rarely call back with the same problem.
Enough for tonight. I'm sure I'll be expressing my anxiety here in the coming days.
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